Contact & Support
Have a question or need help? We're here to assist you.
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Contact Information
General Inquiries
Use the contact form above
Technical Support
Select "Technical Support" above
Privacy Requests
See our Privacy Policy
Response Time
We typically respond to all inquiries within 24 hours during business days (Monday - Friday, 9 AM - 6 PM EST). For urgent technical support, please mark your subject as "Technical Support" for priority handling.
Frequently Asked Questions
How do I create an account?
Click the "Get Started" button on our homepage and choose whether you're a contractor or project owner. Follow the registration steps to set up your profile and start using the platform.
What are the pricing plans?
We offer flexible pricing based on your needs. Project owners can post projects for free, while contractors can access basic features with a free plan or upgrade to premium for advanced tools and unlimited bids. Visit our pricing page for detailed information.
How does the bidding process work?
Project owners post detailed project requirements, and qualified contractors submit competitive bids. Owners can review contractor profiles, past work, and ratings before selecting the best fit for their project. All communication and documentation happens securely within our platform.
Is my information secure?
Yes, we take security seriously. All data is encrypted in transit and at rest, and we follow industry best practices for data protection. We never share your personal information without your consent. See our Privacy Policy for more details.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time with no penalties. If you cancel, you'll continue to have access until the end of your current billing period. You can easily manage your subscription from your account settings.