Terms of Service | Construction Connect

1. Acceptance of Terms

Welcome to Construction Connect. By accessing or using our construction marketplace platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and Construction Connect ("we", "our", or "us"). Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

2. Description of Service

Construction Connect is an online marketplace platform that connects property owners and project managers ("Clients") with licensed contractors and construction companies ("Contractors") for construction, renovation, and related services.

Our Service facilitates:

Project posting and discovery
Contractor profile creation and verification
Bid submission and management
Communication between Clients and Contractors
Document and file sharing
Project tracking and milestone management

We provide the platform only. We are not a party to any agreements between Clients and Contractors and do not perform construction services directly.

3. User Accounts and Registration

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your information to keep it accurate
Maintain the security of your account credentials
Notify us immediately of any unauthorized use of your account
Be at least 18 years old to create an account

3.2 Account Types

We offer different account types:

Client Accounts: For property owners and project managers posting projects
Contractor Accounts: For licensed contractors and construction companies bidding on projects

3.3 Account Responsibility

You are responsible for all activities that occur under your account. You may not transfer, sell, or share your account with others without our prior written consent.

4. User Responsibilities and Conduct

When using our Service, you agree NOT to:

Violate any applicable laws, regulations, or third-party rights
Post false, misleading, or fraudulent information or bids
Impersonate any person or entity
Harass, abuse, or harm other users or engage in discriminatory conduct
Attempt to circumvent the platform to conduct business off-platform
Use automated systems (bots, scrapers) without authorization
Transmit viruses, malware, or other harmful code
Interfere with the operation or security of the Service
Collect or harvest user information without consent
Use the Service for any illegal or unauthorized purpose

5. Contractor/Company Responsibilities

5.1 Licensing and Qualifications

Contractors using the Service must maintain all required licenses, certifications, insurance, and bonds required by law for their services. You represent and warrant that all information provided about your qualifications is accurate and current.

5.2 Professional Conduct

Contractors agree to:

Provide accurate and realistic bids and timelines
Perform work in a professional, workmanlike manner if awarded a project
Comply with all applicable building codes and regulations
Maintain appropriate insurance coverage
Honor commitments made through the platform

5.3 Verification

We may verify contractor credentials, but verification does not constitute an endorsement or guarantee of quality, reliability, or performance. Clients are responsible for their own due diligence.

6. Project and Bid Guidelines

6.1 Project Posting

Clients posting projects must:

Provide accurate and complete project details
Have legal authority to commission the work
Respond to bids and inquiries in a timely manner
Not post projects that violate laws or building regulations

6.2 Bid Submission

Contractors submitting bids must:

Provide accurate pricing and timeline estimates
Include all material costs and labor in the bid
Honor submitted bids for a reasonable period
Clearly disclose any assumptions or exclusions in the bid

6.3 Contract Formation

Acceptance of a bid creates a contractual relationship between the Client and Contractor. Construction Connect is not a party to this contract. We recommend that all parties execute a formal written agreement detailing the scope, terms, and conditions of the work.

7. Payments and Fees

7.1 Platform Fees

We reserve the right to charge fees for the use of our Service. Any applicable fees will be clearly disclosed before you incur them. Current fee structures may include subscription fees, transaction fees, or premium feature fees.

7.2 Project Payments

All project payments are negotiated directly between Clients and Contractors. We may offer optional payment processing services in the future. If we do, separate terms will apply to those services.

7.3 Tax Obligations

You are responsible for determining and paying any applicable taxes related to your use of the Service or payments made through the platform.

8. Intellectual Property

8.1 Our Property

The Service, including its design, functionality, software, code, text, graphics, logos, and other content (excluding User Content), is owned by Construction Connect and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

8.2 User Content

You retain ownership of content you post on the Service ("User Content"). By posting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, display, and distribute your content solely for the purpose of operating and improving the Service.

8.3 User Content Responsibility

You represent and warrant that you own or have the necessary rights to post your User Content and that it does not violate any third-party rights or applicable laws.

9. Disclaimers and Limitations of Liability

9.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9.2 No Endorsement

We do not endorse, guarantee, or assume responsibility for any Contractor, Client, project, bid, or service advertised or offered through the Service. Any verification or vetting we perform does not constitute a guarantee of quality, safety, or legality.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONSTRUCTION CONNECT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

9.4 Third-Party Interactions

We are not responsible for disputes, damages, or losses arising from interactions between Clients and Contractors. You release us from any claims related to such interactions.

10. Indemnification

You agree to indemnify, defend, and hold harmless Construction Connect, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising from: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any rights of another party; or (e) any construction work performed or services rendered pursuant to connections made through the Service.

11. Dispute Resolution

11.1 Informal Resolution

If you have a dispute with us, you agree to first contact us and attempt to resolve the dispute informally.

11.2 Arbitration

If we cannot resolve a dispute informally, any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in English, and the decision of the arbitrator shall be final and binding.

11.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action.

11.4 User-to-User Disputes

Disputes between Clients and Contractors must be resolved directly between those parties. We may provide tools to facilitate dispute resolution but are not obligated to intervene in user-to-user disputes.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature. You remain responsible for any obligations incurred before termination.

12.2 Termination by Us

We may suspend or terminate your account at any time, with or without notice, for:

Violation of these Terms
Fraudulent or illegal activity
Harm to other users or the Service
Extended inactivity
Any reason at our sole discretion

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. We may also notify you via email or through the Service.

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and terminate your account.

14. General Provisions

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Construction Connect regarding the Service and supersede all prior agreements and understandings.

14.4 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

14.5 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

15. Contact Information

If you have questions about these Terms of Service, please contact us: